Privacy policy for feryxalithe website
How we manage and protect your information
Introduction to your privacy
Your privacy matters. feryxalithe protects your data as you use our financial planning site, ensuring ethical handling and clear communication at all times.
We are committed to handling personal information in line with Australian law and best global practices, providing transparency across every step.
Information we collect about you
We collect only what’s necessary—such as contact details, preferences, and interactions—to provide quality support and keep your account secure.
Information you provide directly
- • Contact and identification details you supply.
- • Messages, requests, or support queries you submit.
- • Feedback or testimonials you share with us.
- • Consents and privacy preferences you manage.
- • Other details when you communicate with us.
Information collected automatically
- • Browser, device, and technical identifiers.
- • Usage and traffic data from your sessions.
- • Cookies and similar technology interactions.
- • Site activity such as pages viewed.
- • Location information for analytics.
How we use your information
We use data to ensure a smooth experience, communicate updates, improve services, enhance security, and personalise support for you.
- • Account and identity management.
- • Personalising your experience on site.
- • Keeping services secure and reliable.
- • Communication and support outreach.
- • Processing your requests efficiently.
- • Complying with legal obligations.
- • Gathering anonymous website statistics.
Our promise: Your privacy is central to our operations, supported by practical technical and organisational safeguards built for your protection.
How and why we may share data
We share information only as required for essential operations, such as trusted partners providing technical support. No data is sold to external parties.
Service providers and partners
These may access data strictly to support business operations, always under contract and confidentiality requirements.
Meeting our legal obligations
We may disclose details as required by law or for regulatory compliance, but only as necessary.
Anonymous statistical use
We use non‑identifiable data for analytics and service improvement only.
Your data rights and access
You may request access, update your details, limit processing, or ask for deletion. Contact us for any requests or privacy questions.
- • Access your data and receive a copy.
- • Request corrections to your information.
- • Ask for your personal data to be deleted.
- • Obtain data in a portable format.
- • Object to certain processing activities.
- • Request limits on data handling.
To exercise these rights, please contact us using details in this policy. We respond without undue delay.
Protecting your data
Security is assured through physical, electronic, and administrative safety measures, with ongoing reviews for effectiveness.
Technical safeguards in place
- • Strong authentication protocols used.
- • Data encryption for transmission and storage.
- • Network monitoring and safeguards.
- • Robust backup and recovery methods.
Organisational practices for safety
- • Access limited by job role.
- • Staff receive continuous privacy training.
- • Regular audits for compliance.
- • Clear internal privacy policies apply.
How long we keep your data
Personal information is retained only as long as needed for service delivery, compliance, or your preferences.
- • Retained while account is active.
- • Kept only as long as needed for support.
- • Held for customer care duration.
- • Held in line with Australian law.
- • Held until you opt-out or withdraw.
For specific retention queries, please contact us for details.
Transferring data internationally
We take care to protect your information if transferred abroad, using safeguards required by law.
- • International transfers only as necessary.
- • Approved privacy safeguard measures used.
- • Contracts ensure consistent data standards.
- • Contact us for up-to-date guidance.
Cookies and your experience
feryxalithe uses cookies for site security, analysis, and user experience improvements. See our Cookie Policy for more.
Types of cookies we use
- • Enable basic functionality and login.
- • Improve speed and responsiveness.
- • Remember settings or preferences.
- • Enable extra features if you choose.
Adjust your preferences or disable cookies in your browser settings anytime.
Updating this policy
We update this policy as laws or practices change. The latest version is always posted on feryxalithe.com.
- • Material updates are displayed here.
- • Material changes notified by email, if appropriate.
- • We timestamp all policy changes.
- • Contact us for older versions on request.
Continued site use means acceptance of updates.
Contact for privacy support
For privacy questions or requests, please reach out using the contact details below.
feryxalithe
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61363929892
Email: content@feryxalithe.com
Last updated October 13, 2025
Effective October 13, 2025